CMCC Web Site Privacy Statement

Welcome to the cmcc.ca web site (the "cmcc.ca site"), owned and managed by the Canadian Memorial Chiropractic College ("CMCC"). Various CMCC services are offered through web pages at cmcc.ca and are made available subject to this Privacy Statement. This statement discloses the privacy practices of the cmcc.ca site. By using the CMCC services, you agree, without limitation or qualification, to be bound by this Privacy Statement.

The Privacy Statement contains detailed information about the following:

We collect two types of information from you, "Anonymous Information" and "Identifiable Information".

Anonymous Information refers to information that cannot be traced back to an identifiable specific individual. Each time a visitor comes to the cmcc.ca site, CMCC collects information that is necessary to improve the overall quality of the visitor's online experience. CMCC collects the visitor's referral data (e.g., the address of the last URL a user visited prior to clicking through to cmcc.ca), and browser and platform type (e.g., a Netscape browser on a Macintosh platform). CMCC also collects aggregate search terms from its search services for internal reporting, service improvement and targeted advertising.

CMCC also uses Anonymous Information to perform statistical analyses of the collective characteristics and behavior of our registered users and visitors, and to measure user demographics and interests regarding specific areas of the cmcc.ca site. Without such data, we would be unable to identify the most popular areas of the cmcc.ca site, and we would be unable change and update the content and services appropriately. No Identifiable Information will be used during these activities.

In addition to this Anonymous Information, CMCC may also collect Identifiable Information, being information that tells us specifically who is using the cmcc.ca site, such as your name, phone number and e-mail address. Wherever and whenever CMCC collects Identifiable Information, we include a link to this Privacy Statement on that page.

CMCC collects Identifiable Information in the following ways from different parts of the cmcc.ca site:

  • identifiable Information is gathered when you voluntarily register for an account on cmcc.ca. If you choose to register you must provide CMCC with your name, e-mail address, and may also provide additional information such as your address and phone number. Once you register, you will have a cmcc.ca login ID and password. You will be able to take full advantage of the many offerings on the cmcc.ca site, and will enjoy a customized experience based on your profile (e.g. student, alumni, faculty, etc.).
  • identifiable Information is also gathered when you register for courses, make an on-line donation or register for an event. The information asked for is limited to what is required in order to provide you with, and confirm, the services you are requesting.
  • identifiable Information, including your payment information, is gathered when you make on-line Supply Centre & Bookstore purchases.
  • in addition to when you are registering for services or purchasing products on the cmcc.ca site, CMCC may ask you for Identifiable Information at other times, including certain necessary information when you take a survey, agree to participate in research projects, or agree to receiving promotional messages about services or products offered by CMCC or one of our partners.

With your specific permission, the cmcc.ca site may, from time to time, use your information to contact you about changes or enhancements to services on the cmcc.ca site. If you indicate that you were interested in receiving promotional offers, your Identifiable Information will be used for such communications.

A cookie is a small text file containing a unique identification number that is transferred from a web site to the hard drive of your device so that the web site may identify you and allow you to move within the cmcc.ca site without having to sign in each time. This unique code identifies your device to CMCC whenever you visit the cmcc.ca site. Since cookies are only text files, they cannot run on your device, search your device for other information or transmit any information to anyone.

To help serve you better CMCC uses your device’s IP address and cookies for functionality, such as to:

  • help us remember who you are through your browser settings so that CMCC can offer and provide a personalized experience. CMCC uses cookies to store and sometimes track information about our users’ activities on the cmcc.ca site. Cookies also allow us to save passwords, billing/shipping addresses and preferences for you so that you will not have to re-enter them the next time you visit; and
  • store your selections when you are using the Supply Centre & Bookstore shopping cart feature. The most common cause of items disappearing from your shopping cart is when cookies are either not supported or disabled.

CMCC also uses your device’s IP address and cookies to for analytics and performance, such as to:

  • measure traffic patterns. Without cookies, it could be difficult for CMCC to know that certain services are more popular than others. This information also helps us to better understand when to offer new services.
  • estimate audience size. Cookies help us know whether or not users have seen particular content.

The use of cookies is now an industry standard, and you will find them used on most major web sites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept cookies. You should understand that while CMCC does not require you to use cookies, certain functions would not function properly if you set your browser to not accept cookies.

cmcc.ca may automatically record some general information about your visit in order for CMCC to engage in web statistical analysis using Google Analytics. We want to make sure our sites are useful to visitors, and ensure we engage in targeted advertising responsibly, such that individuals receive information that is relevant to their needs and interests. Automated data collection does not lead to profiling that significantly affects cmcc.ca users, but simply gives CMCC a clear picture of its website visitors. User information gathered and shared with Google may include the:

  • Internet domain for your Internet service provider, such as “company.com” or “service.ca” and the IP address of the device you are using to access cmcc.ca
  • Type of device used to access our site
  • Type of browser you are using, such as Internet Explorer, Firefox or Chrome
  • Type of operating system you are using such as Windows or Macintosh
  • Date and time of the visit to our site, the pages of our site that were visited, and the address of the previous website you were visiting if you linked to us from another website
  • Age category, gender, and affinity interests as determined by demographic and interest reports available through Google Analytics

We make no effort to personally identify you based on your visit to our site unless you directly provide your information to us. If you wish, you may opt out of being tracked by Google Analytics by disabling or refusing the cookies; by disabling JavaScript within your browser; or by using the Google Analytics Opt-Out Browser Add-On

Data collected for web analytics purposes may be processed in any country where Google operates servers, and thus may be subject to the governing legislation of that country.

We will not rent, sell, loan or otherwise market your personal information to any third party outside CMCC without your explicit consent.

In order to provide you with the best possible content and services that match your interests, the cmcc.ca site has relationships with many highly qualified service providers who host databases and provide applications on behalf of CMCC. Due to our service provider relationships, your personal information may be processed and/stored in a foreign country where it may be accessible to law enforcement and national security authorities of that jurisdiction.

CMCC may also be required by law enforcement or judicial authorities here in Canada to provide information on individual users to the appropriate governmental authorities.

The cmcc.ca site provides its registered users the ability to access and edit the identifiable information in their user profiles once they have logged in. You can also contact CMCC at any time in order to update your information.

The cmcc.ca site has security measures in place to attempt to protect you against the loss, misuse and alteration of your user data under our control. In all cases, your information is retained in secure facilities, protected from unauthorized access and kept only as long as is reasonably required. Only authorized employees who have a need to know your information for the purposes described in this statement have access to the information you choose to provide to us.

CMCC has imposed strict rules on cmcc.ca site employees who have access to the databases that store user information or to the servers that host data on behalf of CMCC. While we cannot guarantee that loss, misuse or alteration to data will not occur, we make every effort to prevent such unfortunate occurrences. For example, we employ Secure Socket Layer (SSL) protocol to encrypt your Identifiable Information when it is transmitted to us, and our web server sits behind a regularly patched firewall.

You are ultimately responsible for the security of your cmcc.ca site Login ID and password. Please take care when using and storing them. CMCC recommends that you do not divulge your password to anyone. You should log out of your browser at the end of each session to ensure that others cannot access your Identifiable Information, especially if you share your device with someone else or are using your device in a public place like a library or Internet cafe. CMCC is not liable for any illegal use of your Identifiable Information that is beyond our reasonable control.

No method of transmitting or storing data is 100% secure. As a result, although we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us through or in connection with cmcc.ca. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), you must immediately notify us of the problem in order for CMCC to resolve the issue in a timely manner. Also keep in mind that e-mail is not a secure form of communication so never send sensitive personal information to us via e-mail. Examples of sensitive information include social insurance numbers or credit card numbers.

CMCC’s use of social media serves as an extension of our presence on the Internet. Social media account(s) are public and are not hosted on CMCC’s servers. Users who choose to interact with CMCC via social media should read the terms of service and privacy policies of these third-party services/applications.

EU data subjects permanently residing in the European Union may have supplementary statutory rights with respect to their personal data as outlined in the General Data Protection Regulation EU/2016/679. This includes the right to access your personal data, have it deleted, have it corrected, or object to/restrict processing of such data. If you would like to make such a request, please e-mail communications@cmcc.ca (Attn: Privacy Officer). In the context of a request for erasure, CMCC will scramble or pseudonymize the data subject’s information to make it anonymous.

CMCC is a Canadian organization and uses data hosting providers who have made GDPR commitments of their own. Canada was the first country outside of Europe deemed adequate by the EU Commission in 2001, under the EU Data Protection Directive 95/46/EC (the GDPR’s predecessor). An adequacy finding allows the flow of data from the EU to Canada as a trusted country in data protection.

CMCC takes full responsibility for the management and confidentiality of Identifiable Information that we hold. We also have a detailed privacy breach response plan to effectively manage and mitigate privacy risks.

CMCC welcomes your comments regarding this Privacy Statement. If you believe that CMCC has not adhered to this statement, please contact us at communications@cmcc.ca. We will use commercially reasonable efforts to promptly determine and remedy the problem.

You may also contact us if you would like to obtain a copy of CMCC’s institutional Privacy Policy.

All questions or concerns regarding our use of your information and this statement should be directed to:

Canadian Memorial Chiropractic College (CMCC)

6100 Leslie Street

Toronto, ON

M2H 3J1

Attn: Privacy Officer

Or email: communications@cmcc.ca – Attn: Privacy Officer

Please note that the cmcc.ca site contains links to other sites, and we encourage you to review the privacy statements of the sites you choose to link to from cmcc.ca, so that you understand how your information is collected, used and shared by those third party sites. CMCC is not responsible for the privacy statements or practices of web sites other than the cmcc.ca site. We provide such links only as a convenience, and the inclusion of a link on cmcc.ca does not imply endorsement of the site linked to by CMCC.

This statement may be updated from time to time so please check back periodically.

LAST UPDATE: July 27, 2018